Kaalvoet Ligbaken NPO Privacy Policy  

1. Introduction

Kaalvoet Ligbaken NPC (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect on our website, why we collect it, how we use and protect it, and your rights.

2. Information we collect

- Contact information you provide: name, email address, phone number, postal address. 

- Message content from contact, volunteer or donation forms. 

- Payment information: we do not store full payment card details on our site; payment is processed via secure third‑party providers. We may retain transaction references and payment confirmations. 

- Technical data: IP address, browser type, device, pages visited, referral source, and analytics data collected automatically. 

- Cookies and similar technologies (see section 6). 

- Any other information you choose to provide (e.g., volunteer experience, emergency contact).

3. How we use your information

We use personal data to:

- Respond to enquiries and manage contact requests. 

- Process ticket sales, donations, ticket reservations and volunteer applications. 

- Communicate event information, news and updates where you have consented. 

- Administer competitions and draws (including announcing winners where permitted). 

- Improve our website, services and fundraising activities through analytics. 

- Comply with legal, tax or regulatory obligations. 

We will only use personal data for purposes compatible with those for which it was collected unless we obtain your further consent.

4. Legal basis (South Africa)

We process personal data where necessary to perform our contract with you, to comply with legal obligations, for our legitimate interests (running the NPC, fundraising, communications), or with your consent (marketing, newsletters).

5. Sharing and disclosure

We may share personal data with:

- Service providers who process payments, host our website, send emails, or provide analytics (under contract and only as necessary). 

- Professional advisers or authorities where required by law. 

- Event partners or sponsors when required for ticketing, prize delivery or event administration (we will minimise data shared and inform you where practical). 

We do not sell personal data.

6. Cookies and tracking

We use cookies and similar technologies to operate the site, remember preferences, and gather analytics. You can control cookie settings through your browser; disabling some cookies may affect site functionality.

7. Data security

We apply reasonable organisational and technical measures to protect personal data from unauthorised access, loss, or misuse. No internet transmission is completely secure; if you suspect a security breach, contact us immediately.

8. Data retention

We retain personal data only as long as necessary for the purposes collected, to meet legal or accounting requirements, or to fulfil legitimate organisational needs (typically up to several years for transactional records). Volunteer and supporter records may be kept for ongoing relationship management unless you ask us to delete them.

9. Your rights

Depending on applicable law you may have rights to:

- Access the personal data we hold about you. 

- Request correction of inaccurate data. 

- Request deletion or restriction of processing. 

- Object to processing for direct marketing or legitimate interests. 

- Request data portability where applicable. 

To exercise rights, email kaalvoetligbaken@gmail.com. We may request identity verification and will respond within a reasonable period.

10. Children

Our site is not aimed specifically at children. We do not knowingly collect personal data from children under 18 for direct marketing or ticket purchases without parental consent. If you believe we have collected such data in error, contact us to have it removed.

11. Third‑party links

Our website may link to external sites. We are not responsible for their privacy practices. Review their policies before providing personal information.

12. Competitions, draws and T&Cs

Competitions and lotteries have specific terms and conditions which explain how personal data will be used for administration and announcement of winners. By entering you consent to that use.

13. International transfers

Where third‑party service providers are located outside South Africa, we will take steps to ensure adequate protection of your personal data as required by applicable law.

14. Changes to this policy

We may update this policy from time to time. We will publish the updated policy on the website with the revision date.

15. Contact us

For questions, requests or complaints about this policy or our data practices, contact:

Email: kaalvoetligbaken@gmail.com

Postal: Kaalvoet Ligbaken NPC, Kameeldrift, Pretoria, South Africa (specific postal address on request)

If you remain unsatisfied after contacting us, you may refer the matter to the Information Regulator (South Africa) or other relevant authority.

End of policy.